Returns Center

How it Works

Select the items to return

Get an estimated refund

Drop off at FedEx

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected and accepted by our Returns Team, we will process your refund within 3 business days of delivery date. 

What items are returnable?

Eligible items are items that are not marked as Final Sale and must be received unworn, and in new condition with the original tags attached. Eligible items must be returned to us within 30 calendar days of your order ship date for a full refund to the original method of payment.

What items are non-refundable?

All facemasks, hosiery and intimates are marked as Final Sale and are not eligible for return or exchange unless the item is damaged or faulty when delivered to you. 

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